Filing a diminished value claim in Arizona is a straightforward process when you have the right documentation, but most drivers don't know where to start. Here is the step-by-step process that Orlando Auto Body recommends based on 38+ years of helping Arizona drivers recover diminished value:
Step 1: Get your vehicle repaired properly. A certified, quality repair is the foundation of your DV claim. Insurance adjusters will scrutinize your repair to see if poor workmanship contributed to any remaining value loss. Orlando Auto Body's I-CAR Gold certified repairs eliminate that argument entirely.
Step 2: Obtain a certified DV appraisal. You need a professional appraisal packet that documents your vehicle's pre-accident value, post-repair value, comparable market data, and the calculated diminished value. Orlando Auto Body provides this free $450 packet with every qualifying repair.
Step 3: Send a demand letter to the at-fault driver's insurance. Our appraisal packet includes a formal demand letter you can send directly to the insurance company's claims department. Reference your claim number and include the full appraisal documentation.
Step 4: Negotiate or escalate. The insurance company will respond — often with a lower offer. You can negotiate directly or, if needed, file in Arizona small claims court (up to $3,500) or hire an attorney for larger claims.
The Arizona statute of limitations for property damage claims is 2 years from the date of the accident, so time is a factor. If your accident happened within the last two years and you weren't at fault, call Orlando Auto Body today. We'll handle your repair and build the DV documentation you need to file a successful claim — all at no additional cost when you repair with us.