Diminished value and loss of use are two distinct property damage claims that Arizona drivers can pursue after a not-at-fault accident — and many drivers miss one or both. Diminished value compensates you for the permanent reduction in your vehicle's market value due to accident history. Loss of use compensates you for the period when your vehicle was in the shop and you were without transportation — whether or not you rented a car. These claims are independent and additive.
Here is how they differ in practice: if your vehicle repair takes 14 days and the daily rental equivalent for your vehicle is $45/day, your loss of use claim is approximately $630. Separately, if your vehicle's pre-accident value was $32,000 and post-repair value (with accident history) is $28,000, your diminished value claim is $4,000. Combined, you may be owed $4,630 beyond your repair costs. Orlando Auto Body's free $450 Diminished Value Appraisal Packet covers the DV portion, and we can advise you on pursuing loss of use as well.
Insurance companies rarely volunteer information about either claim. Their goal is to pay for the physical repair and close the file. By understanding that diminished value and loss of use are both legally owed to you under Arizona property damage law, you can pursue the full compensation you deserve. Orlando Auto Body is the only Valley shop that proactively educates customers about both claims and provides DV documentation at no charge. Call today to learn more about maximizing your recovery.